10 Top Tips for Answering Business Calls

It’s no surprise that if you’re missing phone calls, you’re missing out on new business. But, did you know it also matters how you answer the phone? Phone calls are still the most primary point of contact for businesses. Yes, we have Skype, email and live chat, but...

Hit 2018 Running: 8 Productivity Tips for Small Businesses

Owning a small business isn’t easy. That’s even more the case at the start of a new year. New projects, new clients and plenty of reorganising after staff’s time off – not to mention your own Christmas break. So, how can you manage it all? Read on for eight simple...

6 Office Christmas Party Blunders You Definitely Must Avoid

The office party – some much-needed downtime with the people you’ve spent most of your year with. What could go wrong? Quite a lot, apparently. Over the years, we’ve heard plenty of embarrassing tales from office Christmas parties. Read on as we look at six blunders...