by ava | Nov 29, 2017 | News
The General Data Protection Regulation (GDPR) will come into force in May 2018. But what does it mean for your business? What is GDPR? GDPR will update the EU’s current data protection laws. It will change how businesses and obtain, store and use their customers’ data...
by ava | Nov 13, 2017 | Growth
Tis’ the season to be jolly – and very, very busy! Is your business ready for Christmas? If not, take a look at our tips and get yourself organised in time for Santa Claus. Plan promotions Now is the time to plan and prepare any Christmas promotions you will offer...
by ava | Oct 26, 2017 | Office Life
Are your business meetings productive or a big waste of time and energy? Transform your approach to meetings with these six simple steps and start enjoying shorter, more productive staff and client meetings. 1. Set an agenda Too many people dread attending team...
by ava | Oct 12, 2017 | Uncategorized
Do your clients feel valued? If you’re not doing enough to make your customers feel valued you may struggle to keep their business. In fact, if you lose a customer, 63% of the time it is due to feeling undervalued or neglected. So, what’s the solution? It’s time to...
by ava | Sep 22, 2017 | News
How many inbound enquiry calls does your business manage to convert into customers? On the face of it, the process should be simple. After all, a potential customer is already interested in your products or services – they picked up the phone to call you. The leap...
by ava | Sep 5, 2017 | Growth
Have you ever wondered what a Virtual Assistant could do for you? The way we work is changing. Businesses are no longer restricted by their size or scope. Instead, thanks to a growing network of virtual support services, even the smallest businesses are now more able...
by ava | Aug 22, 2017 | Customer Service
Delegation is a key part of business. Hiring staff to take on different responsibilities is essential if you want to grow. So, would a receptionist help? They take on a variety of tasks – from phone answering to data entry – which could reduce your administrative...
by ava | Aug 8, 2017 | Growth
Is your website generating enough leads? Your website’s main job, in most cases, is to create business. Whatever the industry, your website should generate a steady-flow of leads. It that’s not the case, there are a few simple strategies you can employ to turn the...
by ava | Jul 27, 2017 | Customer Service
Business calls are the first point of contact for a lot of potential customers. If you want your business to grow and succeed, it’s essential to get them right. How? You might be thinking of things you need to mention, certain questions to ask, or even that punchy...
by ava | Jul 15, 2017 | Office Life
When you start a business, you want everything to be perfect. The branding, the services and, of course, the people you employ. But what about the office? Small businesses don’t have to compromise on the modern office environment they’ve dreamt about. Read on to...
