5 Signs Your Receptionist Is Losing You Business

In office-based businesses, receptionists play a pivotal role. Often the first port of call for clients, receptionists have the tough task of representing the company and forming new connections. Unfortunately, this doesn’t always work out as well as you’d hope....

Why You Should Stand for Business Calls

Whether you’re cold calling, following up on a proposal or checking in on an existing client, business calls are incredibly important. Simply put, they can make or break your company. So, what can you do to improve your business calls. Stand up! That’s right –...

10 Top Tips for Answering Business Calls

It’s no surprise that if you’re missing phone calls, you’re missing out on new business. But, did you know it also matters how you answer the phone? Phone calls are still the most primary point of contact for businesses. Yes, we have Skype, email and live chat, but...

Does Your Business Need a Receptionist?

Delegation is a key part of business. Hiring staff to take on different responsibilities is essential if you want to grow. So, would a receptionist help? They take on a variety of tasks – from phone answering to data entry – which could reduce your administrative...