by ava | Sep 5, 2017 | Growth
Have you ever wondered what a Virtual Assistant could do for you? The way we work is changing. Businesses are no longer restricted by their size or scope. Instead, thanks to a growing network of virtual support services, even the smallest businesses are now more able...
by ava | Aug 22, 2017 | Customer Service
Delegation is a key part of business. Hiring staff to take on different responsibilities is essential if you want to grow. So, would a receptionist help? They take on a variety of tasks – from phone answering to data entry – which could reduce your administrative...
by ava | Aug 8, 2017 | Growth
Is your website generating enough leads? Your website’s main job, in most cases, is to create business. Whatever the industry, your website should generate a steady-flow of leads. It that’s not the case, there are a few simple strategies you can employ to turn the...
by ava | Jul 27, 2017 | Customer Service
Business calls are the first point of contact for a lot of potential customers. If you want your business to grow and succeed, it’s essential to get them right. How? You might be thinking of things you need to mention, certain questions to ask, or even that punchy...
by ava | Jul 15, 2017 | Office Life
When you start a business, you want everything to be perfect. The branding, the services and, of course, the people you employ. But what about the office? Small businesses don’t have to compromise on the modern office environment they’ve dreamt about. Read on to...
by ava | Jun 29, 2017 | Office Life
Don’t stress the small stuff. Change the way you approach your to-do list forever. How do you schedule your workload? If you don’t, or you spend your working day jumping from small task to small task feeling like you’re drowning in a sea of admin and getting nowhere,...
by ava | Jun 16, 2017 | Uncategorized
How many passwords do you have? We all know that our passwords need to be strong to prevent our accounts being hacked, but it’s important to also understand the importance of having different passwords for different services. Unfortunately, having different passwords...
by ava | May 26, 2017 | Customer Service
No matter what industry you’re in, customer complaints are an unfortunate inevitability. But, as much as you might want to, you can’t just bury your head in the sand. Customer complaints need to be dealt with or you risk losing business and having your reputation...
by ava | May 16, 2017 | Office Life
Feeling stressed at work? You’re not alone. There were around 488,000 cases of work related stress, depression and anxiety in Britain over the 2015/16 business year. While it may seem like an unavoidable part of the job, you don’t have to let workplace stress get the...
by ava | Apr 26, 2017 | Growth
Have you lost customers to competitors this year? If so, you have probably spent time scratching your head trying to figure out exactly where things went wrong. Was it something you did, or something you didn’t do? The truth is that there’s not always a simple...
