Hit 2018 Running: 8 Productivity Tips for Small Businesses

Owning a small business isn’t easy. That’s even more the case at the start of a new year. New projects, new clients and plenty of reorganising after staff’s time off – not to mention your own Christmas break. So, how can you manage it all? Read on for eight simple...

6 Office Christmas Party Blunders You Definitely Must Avoid

The office party – some much-needed downtime with the people you’ve spent most of your year with. What could go wrong? Quite a lot, apparently. Over the years, we’ve heard plenty of embarrassing tales from office Christmas parties. Read on as we look at six blunders...

GDPR : What Does It Mean for Your Business?

The General Data Protection Regulation (GDPR) will come into force in May 2018. But what does it mean for your business? What is GDPR? GDPR will update the EU’s current data protection laws. It will change how businesses and obtain, store and use their customers’ data...

Christmas Organisation: Sensational Seasonal Tips for SMEs

Tis’ the season to be jolly – and very, very busy! Is your business ready for Christmas? If not, take a look at our tips and get yourself organised in time for Santa Claus. Plan promotions Now is the time to plan and prepare any Christmas promotions you will offer...

6 Steps to Better Business Meetings

Are your business meetings productive or a big waste of time and energy? Transform your approach to meetings with these six simple steps and start enjoying shorter, more productive staff and client meetings. 1. Set an agenda Too many people dread attending team...

7 Ways to Make Your Clients Feel Valued & Appreciated

Do your clients feel valued? If you’re not doing enough to make your customers feel valued you may struggle to keep their business. In fact, if you lose a customer, 63% of the time it is due to feeling undervalued or neglected. So, what’s the solution? It’s time to...

How to Convert More Inbound Enquiry Calls into Business

How many inbound enquiry calls does your business manage to convert into customers? On the face of it, the process should be simple. After all, a potential customer is already interested in your products or services – they picked up the phone to call you. The leap...

What Can A Virtual Assistant Do for You?

Have you ever wondered what a Virtual Assistant could do for you? The way we work is changing. Businesses are no longer restricted by their size or scope. Instead, thanks to a growing network of virtual support services, even the smallest businesses are now more able...

Does Your Business Need a Receptionist?

Delegation is a key part of business. Hiring staff to take on different responsibilities is essential if you want to grow. So, would a receptionist help? They take on a variety of tasks – from phone answering to data entry – which could reduce your administrative...