by ava | Apr 20, 2018 | Meeting Room
Whether it’s for inspirational staff meetings, training days or wooing important clients, business meetings are an important part of any company. The problem is, not all businesses have access to a suitable meeting room. The traditional approach to business is...
by ava | Apr 10, 2018 | Customer Service
In office-based businesses, receptionists play a pivotal role. Often the first port of call for clients, receptionists have the tough task of representing the company and forming new connections. Unfortunately, this doesn’t always work out as well as you’d hope....
by ava | Mar 20, 2018 | Office Life
Sadly, phone scams are a tale as old as time. Fraudsters often take advantage of readily available contact details. And with changing technology, it’s only getting worse. That’s why it’s important to stay one step ahead, especially when it comes to keeping your...
by ava | Mar 12, 2018 | Customer Service
Whether you’re cold calling, following up on a proposal or checking in on an existing client, business calls are incredibly important. Simply put, they can make or break your company. So, what can you do to improve your business calls. Stand up! That’s right –...
by ava | Feb 20, 2018 | Meeting Room
Business meetings are incredibly important. Whether you want to build better relationships with your employees, share your vision for the company or pitch projects to customers, you won’t get far without a meeting. But, to do this you need the office space. Many small...
by ava | Feb 10, 2018 | Customer Service
It’s no surprise that if you’re missing phone calls, you’re missing out on new business. But, did you know it also matters how you answer the phone? Phone calls are still the most primary point of contact for businesses. Yes, we have Skype, email and live chat, but...
by ava | Jan 25, 2018 | Customer Service
Are you constantly missing phone calls in the office? You might be missing out on a lot of money. Studies suggest that if you’re unavailable for a 24-hour period, the average loss can rise to up to £9,000. For small businesses, it’s essential to stay ahead of your...
by ava | Jan 10, 2018 | Virtual Assistant
Are you incredibly busy at work? In an ideal world you’d just clone yourself. That way, you can do multiple things and be in multiple places at the same time. Who better to run every aspect of your business than you, right? Unfortunately, technology isn’t that far...
by ava | Dec 20, 2017 | Office Life
Owning a small business isn’t easy. That’s even more the case at the start of a new year. New projects, new clients and plenty of reorganising after staff’s time off – not to mention your own Christmas break. So, how can you manage it all? Read on for eight simple...
by ava | Dec 8, 2017 | Office Life
The office party – some much-needed downtime with the people you’ve spent most of your year with. What could go wrong? Quite a lot, apparently. Over the years, we’ve heard plenty of embarrassing tales from office Christmas parties. Read on as we look at six blunders...